Last year, 87-year-old Lucinda Shepperson wanted to send a $120 money order to her grandson in D.C. jail. She went to the Frederick Douglas post office in Southeast D.C., bought it and filled it out.

Continue reading

She went to the cashier on that Dec. 30 day and asked if the cashier would mail the money order because she wanted to get it out that day.

She said when he hadn’t received it after a month, she had to pay $5 to trace it. What she found was shocking: A photocopy shows the money order was cashed at Frederick Douglas the day she bought it by clerk number 09.

"If you want the truth, I think the money was cashed by somebody in the post office,” she says.

Despite the documentation, when she went back, a manager told her that she couldn’t do anything about it.

When ABC7 asked postal officials about it, a spokesman declined to comment and said there's an active on ongoing investigation. The spokesperson said the investigation should be completed soon.

The postal service says Shepperson will get a refund.

"I would never never put my foot back in that post office again,” Shepperson says.