VIRGINIA

Malfunctioning E-ZPass takes toll on woman's wallet

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The 495 express lanes are open, and with an E-ZPass, most drivers are good to go. But one women emailed 7 On your Side after she discovered her E-ZPass wasn't working, which meant big fees for driving in the hot lanes.

Marta Steane was charged $61 for three days worth of trips on the hot lanes. The charges were a combination of tolls and fees the company that runs the hot lanes refused to waive.

ABC7's Kris Van Cleave looked into the charges that left Steane hot under the collar.

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