Sky Restoration company gives refund after 7 On Your Side steps in
Wilma Smith had a problem. Her furnace was only putting out cold air and her house was freezing.
The Smith family called Sky Restoration of Edgewood, Md. It’s a company they'd used before to clean their ducts. They were told the igniter was gone and the company would need to order a part. It would take 3 to 4 days.
As Smith’s receipt shows, the family paid $900. But the family says they never heard back from the company.
Almost a week later, the chill in the air was getting Smith a little hot under the collar.
The family called another company which fixed the part for $100 less. When the Smiths asked Sky Restoration for a refund, they say the company wasn’t willing to give one.
But after 7 On Your Side stepped in, Wilma got her money back.
The company declined to comment.
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