D.C.

D.C. pothole problem quadruple that of 2013

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WASHINGTON, D.C. (WJLA) - At barely the halfway point of the initiative, D.C. officials said Tuesday that District Department of Transportation workers have filled nearly double the number of potholes in the district than this time last year.

(AP Photo)

Mayor VIncent Gray kicked off the city's annual "Potholepalooza" program on April 9. Since that day, officials said DDOT has filled more than 7,500 potholes - and they're still at it.

DDOT filled 3,899 potholes during Potholepalooza in 2013.

As of April 28, the city has already repaired 38,109 potholes so far in 2014, which is four times the 9,325 potholes filled between Jan. 1 to April 28 in 2013.

City officials said many of the potholes were identified with the help of the public, who reported damaged roadways to DDOT by phone, email, Twitter, or by going onto DDOT's website or reporting it using the DC311 smartphone app.

"This year we had our work cut out for us," said DDOT Director Terry Bellamy. "We had extremely cold temperatures this past winter, which led to more potholes than we've seen in some time. But with the public's help, DDOT is rising to the challenge to get our roads back in shape."

This year's Potholepalooza will run through May 9. As part of the campaign, DDOT is adding extra crews to fill potholes and aims to repair identified locations within 48 hours, whereas the normal response time is within 72 hours.

During Potholepalooza, residents and commuters are encouraged to phone, go online, tweet, email or use the DC311 smartphone app to submit requests for pothole repairs.


How to Report a Pothole in D.C.

Residents and commuters can notify DDOT in a variety of ways:

1) Call the Mayor's Call Center at 311,

2) Use the Online Service Request Center at 311.dc.gov,

3) Send a tweet to twitter.com/DDOTDC,

4) Email Potholepalooza@dc.gov, or

5) Use the District's new DC311 smartphone application.


Callers should identify the precise location including the correct quadrant in the city - northwest, northeast, southeast or southwest - and provide as much detail as possible about the hazard, including the approximate size and depth of the pothole.

DDOT crews will also be out and about proactively identifying potholes, the city said.

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