Avoiding Implementation Failures

November 21, 2013 - 03:28 PM
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Fox interview November 20, 2013

The rollout of the Affordable Care Act has been a disaster. The website doesn't work and millions of Americans have received cancelled insurance policis.

Can federal managers learn lessons from this political mess?

Tom Fox, federal coach and columnist for The Washington Post, discusses how to avoid implementation failures with Capital Insider.

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