A recording of a grueling, 18-minute call in which a Comcast customer service representative berates a man trying to cancel his cable service has gone viral, prompting the company to issue the customer an apology.
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Airline passengers go through strict security screenings BEFORE heading to the gate, but what about AFTER? In an eye-opening I-team investigation, see how simple airport gift shop trinkets can be turned into bombs in minutes. Watch our I-Team investigation, "Bombs Beyond Security," MONDAY on ABC7 News at 11 after "Castle" at 10pm.